Check out the Dublin KM conference, planned for June this year
It looks really interesting, with a great collection of speakers. Definitely one for the diary
Monday, 29 January 2024
Friday, 10 November 2023
UNDP KM strategy
Linked below is an excellent video on the 2022 KM strategy from the UN Development program.
Good to see the focus on culture and networks.
Friday, 3 November 2023
Knoco 2023 survey results are available
The Knoco 2023 KM survey is now available, Follow the link below to order a free copy.
Knoco Ltd has conducted a global survey of Knowledge management every three years, starting in April 2014, with the latest in September 2023. Participation has been free, voluntary and confidential, and all participants received a copy of the Knowledge Management Survey report.
Thank you to all who took part this year!
In total, nearly 1200 people have taken part in the 4 surveys; mostly individuals leading Knowledge Management activities or members of Knowledge Management teams. The survey looks at many elements of the way people are implementing KM in their organisations, such as the choice of technology, the size of teams, the annual budget, and the use of various KM approaches.
The report contains not only the 2023 answers, but also the way these answers have changed over the course of the 4 surveys. See for example the plot below of answers to a question about the use and value of AI technology as part of KM (this particular plot only covers 3 surveys, as we did not ask about AI in 2014).
Here is the link again
https://www.knoco.com/knowledge-management-survey.htm
Sunday, 29 October 2023
Tuesday, 26 September 2023
RIP Larry Prusak
Sad news today that Larry Prusak, one of the founder figures of Knowledge Management, has died.
In memoriam, here are some of Larry's words of wisdom.
"Those companies that don’t adapt to understanding knowledge as a force of production more important than land labour and capital, will slowly die, and will never know what killed them".
"The modern organisation evolved in the 19th century to deal with land, labour and capital, not with knowledge, which was assumed to reside only in the heads of the owners and managers. This led us to the modern organisation built on command and control mechanisms, run as hierarchical bureaucracies. This won’t do when knowledge is the major source of value, as it is for most large organisations today."
"One of the great conundrums in KM is Compliance; how do you get people to do this? The smarter firms realise that it is situational. People aren't lazy or stupid or don't care; you should look at the way people work; if they don't use a system, then why not? Its almost always an issue of bounded rationality; we don't have the energy, money , time or space to do it".
"Incentives work. Remember when asking people to share knowledge; we live in a bounded universe. You have limited energy, limited money and limited time. Why do X instead of Y without marginal utilisation or incentives".
“If you have one dollar to invest in knowledge management, put one cent into information management and 99 cents into human interaction.”
"Everywhere I speak people conflate information and knowledge — and this situation is greatly abetted by IT vendors and consultants for obviously commercial reasons. I would estimate that tens of billions of dollars have been wasted by organizations trying to work with knowledge by buying IT tools. Since none of this is taught in Business schools or perhaps ANY schools it isn’t too surprising that most people can’t define knowledge as distinct from information".
"There's a struggle going on between those companies that have an overly technical focus on KM, and those that think it's all just talking and cultural issues. It's a real battle".
More on Larry at Stan Garfield's site.
Thursday, 14 September 2023
Only a few days left for you to join the global KM survey
There's still a few days left for you to take part in the 2023 Knoco global survey of KM.
Thank you if you have already taken part. If you haven't, we would love it if you could join too! Please follow the link to take part, and please forward this post to your KM friends in other organisations
What is this survey?
This is a survey of what organisations around the world are doing under the heading of "Knowledge Management".
This is the 4th survey in a series; the previous surveys were held in 2014, 2017 and 2020. The questions in each of the surveys are mostly identical, allowing us to track changes in the responses over time.
Even if you have taken part in previous surveys, please consider taking the survey again so we can see what has changed.
Who should take part?
Anyone can take part, who can answer questions on behalf of a current KM program within an organisation. You will need to know this program well. Perhaps you lead KM in the organisation, perhaps you are on the KM team or perhaps you consult to the KM team. If you do not know a current KM program in detail, it's best if you sit this out.
What does the survey cover?
The survey is quite comprehensive. It covers the maturity, aims and scope of the KM program, the budget and value delivery, the KM team size and skills, the processes, technologies and governance in use, plus optional sections on communities of practice, lessons learning, knowledge retention and AI.
How long will it take?
We will be honest with you - this survey is a big survey and takes about an hour to complete. We know this is a significant investment of your time, but this ensures the richness of the data gathered. We hope you will feel this is time well invested.
What do I get in return?
We will send you a copy of the survey report as soon as it is complete. This will not only contain the results of the 2023 survey, but also a comparison with the results of previous years, to show trends in the responses over time.
Will I be anonymous?
Your name and email address, and the name of the organisation you are answering on behalf of, will not appear in the report,. nor will they be shared with any third parties.
How do I take the survey?
The link is here, and the survey is open until 20 September.
Thank you in advance!
Monday, 4 September 2023
Don't forget to take part in the Knoco 2023 KM survey
Don't forget to take part in the 2023 Knoco global survey of KM.
We currently have 85 responses, but would love it if you could join too! Please follow the link to take part, and please forward this post to your KM friends in other organisations
What is this survey?
This is a survey of what organisations around the world are doing under the heading of "Knowledge Management".
This is the 4th survey in a series; the previous surveys were held in 2014, 2017 and 2020. The questions in each of the surveys are mostly identical, allowing us to track changes in the responses over time.
Even if you have taken part in previous surveys, please consider taking the survey again so we can see what has changed.
Who should take part?
Anyone can take part, who can answer questions on behalf of a current KM program within an organisation. You will need to know this program well. Perhaps you lead KM in the organisation, perhaps you are on the KM team or perhaps you consult to the KM team. If you do not know a current KM program in detail, it's best if you sit this out.
What does the survey cover?
The survey is quite comprehensive. It covers the maturity, aims and scope of the KM program, the budget and value delivery, the KM team size and skills, the processes, technologies and governance in use, plus optional sections on communities of practice, lessons learning, knowledge retention and AI.
How long will it take?
We will be honest with you - this survey is a big survey and takes about an hour to complete. We know this is a significant investment of your time, but this ensures the richness of the data gathered. We hope you will feel this is time well invested.
What do I get in return?
We will send you a copy of the survey report as soon as it is complete. This will not only contain the results of the 2023 survey, but also a comparison with the results of previous years, to show trends in the responses over time.
Will I be anonymous?
Your name and email address, and the name of the organisation you are answering on behalf of, will not appear in the report,. nor will they be shared with any third parties.
How do I take the survey?
The link is here, and the survey is open until 20 September.
Thank you in advance!
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