Monday, 30 January 2023

3 problems with the simple "capture-led cycle" model for KM

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There is a common diagram in use in the KM profession, which has at least 3 major flaws, so apply it with caution. I am going to be ...
Monday, 23 January 2023

The 11 steps of the closed lesson-learning loop

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A lesson, or a piece of knowledge, goes through eleven generic steps in its life cycle. That's partly why lesson learning is not ea...
Monday, 16 January 2023

Quantified KM Value story #144 - $1.4 million at Goodyear

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 From a post on Linked-In, and with permission of the author, here is another quantified KM value story. Jim Clarke,  Knowledge Management P...
Thursday, 5 January 2023

11 common factors in best-in-class KM orgainisations

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There are many things that the world leaders in KM have in common. Here are 11 of them. 1. A focus on driving their performance through kn...
Monday, 12 December 2022

10 reasons for your organisation to have a KM policy

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What's the point of having a KM Policy? Here are 10 arguments in favour. There comes a time when a KM strategy has done its job, ...
Monday, 5 December 2022

Why it's important to communicate the value of knowledge

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The most important thing you can do for KM within your company, is help people to understand the value of knowledge.  Today I bring va...
Monday, 28 November 2022

Should you treat knowledge as a relay baton, or as a rugby ball?

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Do you pass knowledge forward, as in a relay race, or do you pass it backward, as in a rugby match?   The metaphor of a relay race is of...