From the knowledge management front-line
Monday, 30 January 2023
3 problems with the simple "capture-led cycle" model for KM
There is a common diagram in use in the KM profession, which has at least 3 major flaws, so apply it with caution. I am going to be ...
Monday, 23 January 2023
The 11 steps of the closed lesson-learning loop
A lesson, or a piece of knowledge, goes through eleven generic steps in its life cycle. That's partly why lesson learning is not ea...
Monday, 16 January 2023
Quantified KM Value story #144 - $1.4 million at Goodyear
From a post on Linked-In, and with permission of the author, here is another quantified KM value story. Jim Clarke, Knowledge Management P...
Thursday, 5 January 2023
11 common factors in best-in-class KM orgainisations
There are many things that the world leaders in KM have in common. Here are 11 of them. 1. A focus on driving their performance through kn...
Monday, 12 December 2022
10 reasons for your organisation to have a KM policy
What's the point of having a KM Policy? Here are 10 arguments in favour. There comes a time when a KM strategy has done its job, ...
Monday, 5 December 2022
Why it's important to communicate the value of knowledge
The most important thing you can do for KM within your company, is help people to understand the value of knowledge. Today I bring va...
Monday, 28 November 2022
Should you treat knowledge as a relay baton, or as a rugby ball?
Do you pass knowledge forward, as in a relay race, or do you pass it backward, as in a rugby match? The metaphor of a relay race is of...
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