After Action Review (AAR) is one of the most basic Knowledge Management processes - quick, simple and powerful when used well, and when used to drive change and improvement.
An organisation that develops the AAR habit is well on the way to becoming an learning organisation.
However there are certain ground rules which need to be applied if AARs are to deliver value. The tenth rule is the most important!
- There are no bad ideas, or poor questions
- Ask open and honest questions, offer open and honest response
- Leave preconceptions and prejudgments at the door
- Leave hierarchy at the door – everyone’s knowledge is of equal value
- Respect and Listen to each other
- Disagreement is positive and needs to be explored
- Don’t rush to solutions
- Focus on real issues and learning, not individual performance evaluation.
- Keep the meeting brief and focused.
- Incorporate the learnings into future activity