I blogged yesterday about the case for investing KM resources into a project, in order to deliver the knowledge which the project creates.
But what would that resource - that person - do?
Here is an outline.
- Assist the Project Manager to comply with the company expectations and policy for Knowledge management.
- Ensure that the project team members Learn before, during and after the project or project stage
- Act as owner for the project Knowledge Management Plan.
- Draft a Knowledge Management Plan and agree this with the Project/Programme Manager at the start of the project/programme.
- Monitor and report against actions within the plan.
- Update the plan at each project stage.
- Create an awareness in the project of the principles of Knowledge Management, and how they can impact the activity of the project.
- Coach the project team in the use of KM processes and tools, including the use of the knowledge library, lessons database, yellow pages and other sources of knowledge
- Facilitate After Action Reviews at major milestones within the project.
- Maintain a learning log or lessons log for the project
- Champion the access and reuse of knowledge before and after significant project stages, as defined within the Knowledge Management Plan.
- Monitor and measure the effectiveness of KM within the project/programme
- Full understanding of the project structure and objectives
- Good facilitating skills .
- Excellent influencing skills.
- Good networking and sharing of ideas and success.
- An understanding of the principles of Knowledge Management.
- Confident in the use of technology associated with Knowledge Management and able to explain the use of that technology to others.