Thursday, 18 March 2010

Still the confusion

Originally uploaded by Hamner_Fotos

What's wrong with this definition - found in a Dictionary on the web today?

Knowledge management
It is a combination of a company’s database contents,
the technology used to create the system, and the transformation of data into
useful information and knowledge. KM systems create a storehouse of reports,
customer account information, product sales, and other valuable information
managers can use to make decisions.

Still we see this confusion between knowledge and information

If something is about databases, contains customer information, and other valuable information, surely its data management and information management?

For a better definition, see the definition video on our page of knowledge management videos

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