Tuesday, 16 March 2010

KM sharing benefits

We have recently been putting together a compilation of case studies of successful value delivery by 10 communties of practice here in the Gulf states. One of the things we have tried to do is map where exactly the benefit was delivered. We came up with the following categories of benefit. Please let us know if we have missed any!

Money saved
Saved time
Rework avoided
Better decisions
Travel avoided
Improved safety
Reduced emissions
Better quality
Work simplified
Work avoided
Resources shared
Resources reused
Worksteps removed
Reduced business risk
Reduced health risks
Customer satisfaction
“Learning before”
Faster implementation
Improved productivity
Improved satisfaction
Behaviour change
Morale improved
Water/energy saved
Enhanced reputation

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