Wednesday, 3 May 2017

Knowledge Management - still increasingly important

Knowledge Management is still increasing in importance at a steady rate, according to advance results from a global survey


Knoco are currently conducting a global survey of Knowledge Management approaches and trends.

The survey is a re-run of one of the most comprehensive surveys of global knowledge management ever devised, conducted in 2014, and the results from the current survey will help show what has changed in KM in the past 3 years. The current survey remains open until the weekend; if you would like to take part.

According to a quick look at the results that are coming in, the answer to "what has changed in KM" seems to be "nothing much", at least as far as trends in KM importance are concerned.

So far over 300 Knowledge Managers from around the world have taken part in the survey, and one of the questions they answered was  "What is the trend in importance for KM at your organisation?" The respondents could choose from three options:

  • It is increasingly seen as important 
  • Its importance is neither decreasing nor increasing 
  • Its importance is decreasing

As we can see from the chart above, the results of the current survey are almost identical to those in 2014;

  • 69.5% saw KM increasingly being seen as important in 2014, compared to 68.5% in 2017
  • In both years, 27% saw no trend in importance
  • 3.9% in 2014 and 4.8% in 2016 saw the importance of KM as decreasing.
These figures tell us two main things
  • The often-reported "death of KM" is greatly exaggerated. Just under 70% of knowledge managers worldwide see KM as on the rise. Only 4 or 5% see KM as on the wane.
  • There has been no statistically significant change in these figures over the past 3 years. The rise of KM seems steady.


Feel free to take the survey now if you would like access to the full report, or would like to add your own datapoint.  You have until Sunday before the survey closes.

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