Thursday, 22 September 2016

The "bus factor" in KM

From the latest NASA JPL KM Newsletter -

Image from

"The Bus factor - The widespread capture and sharing of key knowledge increases the bus factor— the number of employees that would have to be run over by a bus before JPL would lose an important technical capability"

The bus factor would be a useful challenge to your own managers!

NB the concept of the bus factor is quite widespread in software development and related areas

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