I blogged last week about the implementation organisation for KM, and at the top of the diagram I showed was the sponsor. But what does the sponsor do?
The role of the Executive Sponsor is as follows;
- To act as customer for the KM implementation program,
- To act as customer for effective operation of the KM Framework,
- To convene and chair the KM steering group
- To aid in removing corporate barriers to effective KM,
- To endorse and communicate the vision for KM within the organisation
- To agree and endorse the KM policy
- To set corporate expectations for adherence to the policy,
- To ensure appropriate resources for KM within the organisation
- To agree the reporting structure for KM metrics, and to receive an appropriate level of reporting, and
- To appoint, resource and manage a Chief Knowledge Officer or Head of KM.
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