After my previous post on Knowledge Management definitions, I received pointers from Boris Jaeger to many more sources of KM definitions. During a spare few hours in Glasgow Airport I went through these sources looking for keywords. The results and analysis are discussed here.
I went through over 300 definitions of Knowledge Management provided by readers of my previous post, and noted whether the following words appeared in each definition.
- Intellectual (as in intellectual assets)
- For example, 98 definitions used solely the word "knowledge", as in "the term knowledge management describes the generation, storage, control and provision of knowledge within a company".
- 5 definitions include "knowledge" and "experience" as in "the formalisation of and access to knowledge, experience and expertise"
- and so on.
There were many examples of 3 or 4 words appearing in the same definition, but seldom the same 3 or 4 words.
Knowledge/information/data/experience 2 definitions
Knowledge/information/intellectual 2 definitions
Knowledge/information/data 1 definition
Knowledge/information/experience 1 definition
Knowledge/intellectual/experience 1 definition
Information/data/wisdom 1 definition
These are not included on the matrix
Definition clustersThe matrix shows what we might call "definition clusters" which I have marked on the matrix in colours, with green, amber, red representing how much I personally support these definitions.
The Knowledge/experience clusterThe green cluster contains the definitions I personally prefer, which define KM in terms of knowledge and (to a much lesser extent) experience and intellectual assets.
The KID cluster
In the orange cluster, top right, we see definitions which mix the terms Knowledge, Information and Data. I feel these definitions should be treated with caution, as they blur the boundary between KM, IM and DM.