We hear a lot about communities of practice and social networks in Knowledge Management, but we should not lose sight of the other dimension of the knowledge equation - the work teams.
Teams create knowledge
Knowledge comes from activity—you learn from experience, from ‘doing things’. In most of the companies to which Knoco consults, ‘things are done’ by teams. In the oil industry, construction industry, engineering, mining, television, etc, most of the big work is done by multidisciplinary teams, and therefore, the organisational unit for reviewing that work is the team.
Some of the more familiar methods for Knowledge creation and capture within a team/activity/project environment are the after action review and the retrospect. These are processes for structured discussions between the team members to identify any new lessons and new knowledge which has been created during the activity or the project.