Wednesday 7 January 2015

NASA's view of the "common KM mistakes"

This video, from Edward Rogers of NASA, explans what he sees as the common mistakes in implementing KM. All of these stem from one reason, which is that KM people too often fail to learn from the experience of the past.

Compare these with our 7 most common reasons KM programs fail

Edward's 5 most common reasons for failure are
  1. Attempting to implement a KM system in a hurry, by "buying a KM program". KM at NASA has been a 10 year proposition.
  2. "Gaming" KM; trying to manipulate people though tricks and incentives
  3. Applying a KM framework "off the shelf" rather than tailoring it to your own context
  4. Selling KM with an unrealistic revenue target (but also see his video on quantifying the value of KM pilot projects)
  5. Letting IT and the CIO handle KM, which ends up with a data and information system, not a KM system

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