Sunday, 5 May 2013
“The industrial model broke down work into its simplest elements and linked it together in complex processes. The knowledge component was removed from workers and reserved for management, while workers were provided with just enough knowledge to “do their job”.....
Breaking down that model and restoring the knowledge creation and sharing function to all employees requires executive commitment to reexamine business processes, HR policies, and IT infrastructure.”
Scott Beaty, Director of Knowledge Management, Shell Oil Company, 2000