Monday, 27 August 2012
This post is inspired by my friend Adel Al-terkait from Kuwait, who used, as the strapline for his Knowledge Management program
"There is always a better way"
This is reminiscent of John Browne's vision for knowledge management in BP in the 90s -
"Every time we do something again, we should do it better than the last time"
The key word in each case is "Better"
"Better" is the antidote to complacency, the enemy of "Good Enough", a weapon against "Not Invented Here". "Better" takes some of the risk out of the concept of "Best Practice"
Looking for a better way implies a search for other forms of knowledge, and a curiosity about what's possible, and how others address things. A search for Better drives continual improvement, and drives a culture of seeking, of asking, and of Knowledge Pull. And if you can't find that Better Way through asking, then you can innovate.
All in all, it's a great strapline!
Unless you can suggest a Better one?