Monday, 16 July 2012

Quantified KM success story #43 - $200m pa at Schlumberger

SNV81795 Taken from this brochure - "Knowledge ManagementSaves USD 200 Million"

"The system delivers direct cost savings of over USD 200 million annually plus substantial intangible benefits. The service improved response time by 95% for resolving technical queries, and by 75% for deploying engineering modifications globally. These reductions translate directly into improved operational performance and service to customers".


Megan said...

This link doesn't seem to work. Is anyone else having trouble?

Nick Milton said...

I've tried it again Megan, and it does work, but its a download and does not load immediately, so you have to be a little bit patient!

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