Found in this article, here are 6 rules for effective wiki deployment, based on experience in NASA
- Wikis work best when they solve a problem that is evident to most of a group.
- Wiki use needs to replace an existing work process, not add to work.
- Wikis need advocates and advertising.
- Seeding the wiki with valuable content helps jump-start the process; with a blank page, no one knows where to start.
- Gradual growth is fine, and starting small helps a core group of users become accustomed to the wiki (think pilot study).
- A wiki that serves a niche need is okay; it does not need to be all things to all people.