Friday, 6 April 2012


The three-fold role of the Technical Experts in KM


talk to the experts The technical experts in many knowledge management organisations tend to have a three-fold role
  • Acting as a source of expert opinion for the identification and development of technical practices and procedures.
  • Maintaining guidelines and best practices, and validating federal lessons
  • Building effective learning communities
In other words, they are accountable for
  • Use of their own tacit knowledge
  • Ownership or stewardship of the explicit knowledge in their subject matter area
  • Creation of the network that stewards the tacit knowledge in their subject matter area

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