Monday, 6 February 2012
Every so often, there comes a rumour that knowledge management is dead.
It’s not surprising really, given that it is such a confused field, and given that knowledge management blends into so many other fields, such as content management, information management and social networking.
What seems to happen is that a new field develops, adopts the knowledge management name, and after a while states that knowledge management is dead, replaced by this particular field.
But I think if we want to tell whether something is dead, we have to take its pulse.
Speaking as a knowledge management professional; director of a consultancy that has been working in knowledge management for over 12 years, the pulse I am interested in is the marketplace. If knowledge management is dead, we won’t see any contracts. If we are seeing lots of contracts, then knowledge management is not dead.
I have to tell you that we are seeing a massive number of Knowledge Management contracts at the moment. Since the depth of the recession in 2008 and 2009, our order book has become more and more full. 2010 was our best year for half a decade, 2011 was our best year ever, and the start of 2012 has been better still.
Our approach to KM is to address the knowledge issues of the organisation, rather than information issues, content issues or social issues. We are seeking to answer the question, how can we introduce a culture and a framework which make sure that people get the knowledge they need to take the right decisions, and deliver the best business result.
For us, this is the core of knowledge management, and the market says that the core is alive, well, and growing.
Posted by Nick Milton at 07:30