Tuesday, 11 October 2011
If, as many people claim, Knowledge Management is "getting the right information to the right people at the right time" then what on earth do they think Information Management is?
Management of X is not concerned with delivery of Y.
It's like saying "Our grocery delivery service is about getting the right letters to the right people at the right time", or "The postal service is about delivering the correct aeroplanes to the correct addresses", or "Air traffic control is about ensuring the right groceries arrive at the right airports."
Unless you think that Knowledge and Information are the same, of course, but even then, why not call it Information Management?
Posted by Nick Milton at 16:53