What do you do if you don't know what to do?
Do you ask for help and advice, or do you make it up as you go along - invent something, be creative?
Answer my poll on the right, and lets see which is the more popular approach.
That's the core tension in KM - creation or re-use. Creation in the wrong place is called re-inventing the wheel. Re-use in the wrong place is called flogging a dead horse.
Part of our job as KM professionals is to drive the following behaviour.
- If you don't know what to do, then firstly find out whether a solution already exists that meets your needs, and if it does, then follow it.
- It there is a solution than nearly meets your needs, adapt and improve it, then share your improved version.
- If there is no solution, then be creative. Create a solution. Then share your solution.