Thursday 30 June 2011

KM failure stories number 8

FAILThis is a new failure mode for a knowledge management project, which I had not heard before.

The KM team leader decided to take a technology-led approach to KM (already a mistake in my view). They commissioned a technology company to build a bespoke integrated technology suite including wikis, blogs and other community technology.

The technology company did a very poor job and the results were very disappointing. The KM team leader lost their job shortly afterwards.

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