Monday, 14 March 2011
You know why? Quotes are engaging. Just be aware, next time you read a newspaper, how the quotes in a story jump out at you.
Quotes give context, they give credibility, they give immediacy.
He also preferred the version where the quote came with a little thumbnail picture of the person who gave the quote. This made it more human, somehow.
The inference for the person facilitating the meeting and taking the notes, is therefore
1) You need to record verbatim quotes.
2) You need to record who said what
3) You need pictures of the people who were present
If you do this, then you can add the quotes and pictures that make your text come alive.