I got some interesting feedback last week at a lessons identification/capture meeting.
They said "it was great that, instead of standing up the front with a flipchart, you sat down at the table with us and took notes. It felt like a conversation, that you were part of".
I have been reflecting on this, and I am increasingly thinking that standing up the front with a flpchart is counterproductive.
When you are up front
- you are the focus
- it's about you
- you are separate
- people look at you
- people listen to you
- people read what you write
- people analyse and judge what you write
- the team is the focus
- its about the team
- you are part of the team*
- people look at each other
- people listen to each other
- people don't read, analyse or judge, they converse
Join the team, and join the conversation.
* I use "we language" in the meeting - "So what have we learned"- "if we were going to do this again, what would we do" and so on.
** The other benefit is that you can take proper notes. Voluminous notes. Which you can't do on a flipchart. Which means that the stories, the context and the knowledge gets lost.