
An excellent example of this comes from the early days of knowledge management at BP, where we were introducing a Yellow Pages system (a directory of "who knows what") which we referred to as "BP Connect". We asked the senior managers to lead the way and set an example by entering their own profiles into the system first. Then they used the little notices shown here as email signatures, to broadcast to the rest of the organisation that "they were connected". All the people shown here were from the senior management team at the time, including the CEO, Lord Browne.
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