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- How do we avoid knowledge hoarding?
- Can knowledge be disseminated through informal networks?
- Is there knowledge that cannot be recorded?
- How do we find the people with the knowledge we need?
- How do we recruit people capable of creating and transferring knowledge?
- How can we measure an organisation's KM capability?
One of Peter Hofer's "KM Myths" - we don't "spend lots of time searching" - stats from 2300 knowledge interactions showed people searching in only 10% of the cases. 38% was asking and eliciting, 6% was negotiating, and 48% was interpreting and adapting the knowledge received.
In Germany, 91% of surveyed managers said that KM was "important" or "very important" to the German economy. Howeveronly 24% said that current KM in their company was "good" or "very good"
Potentially the greatest value in innovation will come from innovation at the Base of the economic pyramid - creating products for consumers with <$2/day income.
Monopolies lead to non-creative thinking.
In biology, Stigmergy (swarm dynamics) means that a group where the members follow simple rules can demonstrate an intelligence far greater that the knowledge of the individual members would allow. COuld this be used human organisations?
Quote - Everyone thinks of changing the world, but no one thinks of changing himself. Leo Tolstoy