definition of Knowledge might be, and what the definition of Knowledge Management might be.
In this interview with Hubert St Onge, we also have Hubert's definition of Learning. Hubert says
"Learning is the process of taking information and inserting it into one's practice"
I think, from the qualifications later in the article (despite a few missing lines), Hubert would be happy if I rephrased this as
"Learning is the process of taking KNOWLEDGE and inserting it into one's practice"
This is an excellent definition, and allows us to extrapolate to a definition of Organizational Learning
"Organizational Learning is the process of taking knowledge and inserting it into organizational practice"This becomes a very clear definition. I have argues elsewhere that learning has to involve change, and that if nothing changes, nothing is learnt.
So what changes as a result of Organizational Learning? Organizational practice changes.
This organizational learning can happen in a managed way, or in an unmanaged way. The management structures you put in place to support and direct organizational learning, comprise Knowledge management. KM is the structure, OL is the outcome. The result is improved practice, and improved performance.