To follow up on the previous post on KM Communication, one particular trick is to communicate your KM successes to the outside world, so that the messages can trickle back in. Here's some more quotes from Knowledge Managers
"As a company, we tend to learn more from people outside the company than from inside so we were deliberately trying to create a reputation that would come back into our company"
“My recommendation to anybody in any organisation, is to identify who the key players are in other organisations in your sector or area, and talk to them as well, so that you are planting various seeds not only in your own organisation, but across the sector. After a while, because all these key players talk to each other, you find that you have started to connect them up and they are talking to each other”.