Wednesday, 25 November 2009

The other oil business

Oil palms
Originally uploaded by goosmurf
We are used to seeing KM applied in high tech industries. However I was at a conference in Jakarta last week, and there was a fantastic presentation from a company working in a very basic, very low tech area, namely palm oil production.

Palm oil is an agricultural business, producing oil from palm plantations. It's agricultural, unsubtle, and low tech. And yet, according to Henky Chahyadi from PT SMART, KM has added huge value. The practices being shared are about processes such as changing truck tyres in the jungle, and technology such as machetes and axes. And yet, through sharing many small improvements across many many plantations in Asia, huge value has been generated for the company.

KM is not just for high-tech - low-tech KM delivers just as much value.

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