Thursday, 24 September 2009
Nancy Dixon has just published a really interesting post about the use of Wikis by the US Army, as a way of developing doctrine.
As you read this article, notice not just the technology that is being used, but the structure around it, for example
The roles and accountabilities (TRADOC, with overall ownership)
The processes (initially Kaizen workshops, then AARs)
The governance (top-down direction from the general)
The technology is working (or looks like it will work) because its part of a complete system.