In a 2015 video reprise from Edward Rogers, CKO of NASA Goddard, he explains what he sees as the 5 most common mistakes in implementing KM.
All of these stem from one reason, which is that KM people too often fail to learn from the experience of the past. Edward's 5 reasons for failure are these;- Attempting to implement a KM system in a hurry, by "buying a KM program". KM at NASA has been a 10 year proposition.
- "Gaming" KM; trying to manipulate people though tricks and incentives
- Applying a KM framework "off the shelf" rather than tailoring it to your own context
- Selling KM with an unrealistic revenue target (but also see his video on quantifying the value of KM pilot projects)
- Letting IT and the CIO handle KM, which ends up with a data and information system, not a KM system
Compare these with our list of the most common reasons KM programs fail
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