Monday 15 August 2016

Knowledge Management at the Defense Logistics Agency

The DLA takes an approach to KM centred on documented guidelines and practices, and this video contains some nice acted scenarios about why this is important.

I like the vision that "your replacement must be able to do your job seamlessly when you are gone"


Eli Miron said...

The "good" scenario seems anachronistic (providing a paper folder with a document)

Nick Milton said...

Maybe that works for them, in their context and culture?

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