If you hear any of these statements in the corridors around your organisation, then your Knowledge Management is not working, and needs a thorough investigation!- Why do we keep having to re-learn this lesson?
- I’m sure I heard someone mention that to me the other day, now who was it?
- I am sure someone must have done this before somewhere - if only we knew who.
- You know what - I have just found out the Australia office is doing exactly the same piece of work I am! What a waste.
- Nobody ever asks me what I think.
- It's been a total mess since Susie left - she was the only one who knew what to do.
- It was pure luck that I met Freddy – he had just the answer I was looking for.
- That project was just deja vu all over again - same old mistakes every time.
- I could have told you that wouldn't work!
- I just found this in the archives - if only we had had this when we started the job.
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