Thursday 23 May 2013

Quantified KM success stories # 69, Buckman Labs

69 redux Another quantified success story, from Madanmohan Rao's excellent book "Leading with Knowledge". 

"Buckman Labs reportedly spends $7500 per person, or 3.5 to 4.5% of its revenue, on its knowledge efforts; a key metric is the faster pace of innovation. 
The global knowledge-sharing effort has helped increase the sale of products less than 5 years old, from 14% in 1987 to 34.6% in 1996"
 The $7500 per person also included investment in top end laptops and support for the sales reps.

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