I have already blogged about Pilots, but here's an overview
An effective pilot will
address a Practice Area – one that could cover many business projects, teams and divisions – rather than covering a
single business project or team.
Some of the good pilots we have worked with in the past include
o
Turnarounds in refineries
o
Developing “route to market”
o
Retail site construction in Europe
o
Entering far eastern markets
o
Marketing pet food in emerging nations
o
Winning government contracts
o
Business Downsizing
o
Mergers and Acquisitions
o
Underground mining techniques
and many others
and many others
Criteria for pilot selection are as follows.
o Good support from the business, with the business providing a leader for the pilot
o The ability to measure the impact of the pilot (so an area with clear business metrics, and a baseline)
o The ability to use the knowledge from the pilot more widely
o An issue which is not to big to solve in the required time frame
The purpose of
piloting the KM framework will be as follows;
o
Understanding What Works in terms of KM
o
Fine-tuning the KM framework
o
Delivering success stories for future marketing
o
Gathering enough evidence of value, that Senior
Management will then commit to the roll-out of KM
The last point is important, and the KM team needs to
gain agreement with Senior Management that
o
The pilot will be able to deliver the evidence
o
What that evidence needs to be, and
o
That if the pilot delivers the evidence, then KM
roll-out will proceed (in other words, if they "test the water" and it's fine, they need to be committed to swimming!)
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