There is a lot of interest in cloud computing at the moment. With cloud computing, Data Storage and applications are run remotely, and instead of you having to carry all the data and all the processing power on your own hard drive, you can link into the cloud and download the results you need whenever and wherever you need them.
You can travel light, and provided that you have connectivity, your data and your computing power travels with you.
There are
obvious analogies with knowledge management,
and in fact we could see knowledge management as some form of Cloud Thinking. With knowledge management,
instead of having to carry all the knowledge in your own head, you can link
into the “knowledge cloud” and download the knowledge that you need whenever
and wherever you need it.
Sometimes
that knowledge is documented in corporate guidance within the knowledge base,
and sometimes that knowledge is undocumented and you need to link into the
community of practice to tap into the tacit advice and experience.
So a
salesperson en route to a meeting with a major client can dial up a knowledge
base to see current knowledge about current dealings with the client and how to
leverage these in negotiation, and can post a quick question on the community
forum or the community Yammer, to get the latest info and the tips and hints
from other sales people around the world.
Instead of
having to be an expert on the client, carrying all the knowledge and experience in their own
head, knowledge management allows them to leave it in the Knowledge Cloud, and
download it whenever and wherever they need it.
With knowledge management, having your Head in the Cloud brings a whole different meaning!
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