First preliminary results from the Knoco 2020 survey of KM

The Knoco 2020 Survey of KM is about half way through its open period for accepting contributions. We have some early findings, and your own contribution is still very welcome.

The Knoco 2020 survey of knowledge management is the third in a triennial series of surveys of the global status of KM. It seeks to find out what is going on in the KM World, and identify any trends in KM over the 9-year period. One of the trends is shown at the bottom of this article.

The survey is still open for the next 2 weeks. If you would like to take part, please click on one of the links below.

We have an open link for everyone, a spanish-language version, and also specific links for certain countries, These links are below - choose one that fits!

Open survey, English language
Open survey, Spanish language
Survey for S Africa-based organisations
Survey for China-based organisations
Survey for Indonesia organisations
Survey for Russia-based organisations

The survey takes between 30 minutes to an hour to complete. It is very comprehensive, but creates a very comprehesive set of data and allows you to benchmark against a wide range of parameters. The survey has been visited by nearly 250 people, of which about 180 have left substantial data.

It's too early to draw any firm conclusions from the data as it comes in, but here is one interesting snippet.  We asked all respondents to describe the trend in importance of KM in their organisation. The answers are shown below.

In each of the three years we have held the survey, the majority have said that the importance of KMis increasing, a substantial minority say it is neither decreasing nor increasing, and a small minority say the importance is decreasing.  Furthermore these results seem to be swinging more in the favour of increasing importance over the period from 2014 to 2019.

The view that "KM is dead or dying" is not supported by these results. Instead it seems that KM is still very much "on the up", or at the very least, "steady as she goes".

The final survey report will contain many more such plots (the 2017 report contained 61 figures and 29 tables).

However for these figures and tables to be fully representative, we need your data! If you have not already participated, please find an hour in the next 2 weeks to take part.

Thank you in advance!

Invitation to take part in the Knoco survey of global knowledge management, 2020

You are invited to take part in the 2020 global KM survey - the latest in a triennial series of surveys of knowledge management practices and results.

As a thank-you we will give you a free copy of the results from the last survey in 2017, as well as a copy of the 2020 results when they are available.

The 2020 survey is a re-run of surveys we did in 2014 and 2017 which gave some really interesting results, many of which I have covered in my blog.

Just a few of the results are:

• How long it takes to implement KM
• KM impact metrics
• KM governance elements
• The most powerful KM incentives
• KM team sizes
• KM budget sizes
• Industry KM maturity

and many many more.

This year we are running the survey again, to see what has changed in the last 3 years and 6 years, and also to extend the survey into countries and industries that were under-represented last time. Anyone who takes part will be rewarded with a link to a free copy of the 2017 results, as well as being sent a set of 2020 results when the survey closes.

Note that survey reports can also be ordered here.

Would you like to take part?

If you can answer on behalf of an organisation that does KM, or has done KM, or plans to introduce KM, then please follow this link and take the survey. Bear in mind that the comprehensive nature of the survey means it may take up to an hour to complete, but this also means the results are equally comprehensive and rich, so your time is well worth investing.

Feel free to take the survey now, and/or forward this blog post to any of your colleagues or contacts in other companies.