The technical experts in many knowledge management
organisations tend to have a three-fold role
- Acting as a source of expert opinion for the identification and development of technical practices and procedures.
- Maintaining guidelines and best practices, and validating federal lessons
- Building effective learning communities
In other words, they are accountable for
- Use of their own tacit knowledge
- Ownership or stewardship of the explicit knowledge in their subject matter area
- Creation of the network that stewards the tacit knowledge in their subject matter area
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