Gen. Dempsey - 4 trends in KM

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An interesting video below from General Dempsey, introducing the Army Operational Knowledge Management conference, in which he identifies 4 trends which make KM important for the US Army

1. The certainty of uncertainty
2. The increasing pace of change
3. The competitive learning environment
4. Decentralisation

I would suggest that these trends can also be seen in industry.

Gen Dempsey sees KM as a key tool to address all of these challenges, because it beings together processes and people, enabled by technology, to exchange individual and collecting information and experience.