tag:blogger.com,1999:blog-7585040184982733654.post628073574126924306..comments2024-03-20T11:13:46.071+00:00Comments on Knoco stories: The knowledge cycle as you have never seen it beforeNick Miltonhttp://www.blogger.com/profile/02413967879826601863noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-7585040184982733654.post-37825846619220981472018-02-05T10:26:02.455+00:002018-02-05T10:26:02.455+00:00Hi Phil - you are looking at the activity from poi...Hi Phil - you are looking at the activity from point of view of team activity, and teams should include both push and pull as part of their work activity (as in the Shell "Ask/Learn/Share" cycle).<br /><br />If you look at the cycle form the point of view of knowledge passing through a cycle, then a push cycle is insufficient, and needs to be matched with a pull cycle. Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-12185234324043407332018-02-04T20:49:48.559+00:002018-02-04T20:49:48.559+00:00Thanks Nick, I always enjoy your posts - they cons...Thanks Nick, I always enjoy your posts - they consistently challenge my KM thinking.<br /><br />I like to think of the cycle as a single combined push / pull cycle. I think it's what you're suggesting in the single Peer Assist session. At our company we have three main active participants in the actual K -transfer; Knowledge Donators (team A), Knowledge Receivers (team B) and Knowledge Transfer Facilitators (KTF). For a given Problem or Task the following should occur:<br /><br />1) Team A does a given task by APPLYING their knowledge<br /><br />2) K CAPTURE SESSION: Team A discusses and CAPTURES their experiences (learnings) and shares them with the KTF. So this is Team A Pushing K and the KTF Pulling K<br /><br />3) KTF REVIEWS this K, ORGANISES it then CURATES it for SHARING.<br /><br />4) K SEEK SESSION: Team B seek this K from the KTF. Often a member from an experienced team (Team A?) is also invited. So this is Team B Pulling K and KTF and Team A Pushing K<br /><br />1) Team B then does the same task by APPLYING their new knowledge .... and the cycle starts again ... <br /><br />THE K CAPTURE and SEEK sessions are tied into existing meeting schedules (are in the flow of standard work). They are facilitated and scheduled by the KTF at key milestones in the workflow (ie at the teachable moment). <br /><br />So my question to you - is it more helpful to think of these as two separate Push and Pull cycles or as a single integrated Push-Pull cycle? If I try to manage them as two separate cycles I find it much harder to propose and implement viable solutionsAnonymoushttps://www.blogger.com/profile/01083118141225201327noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-45808649436538751122018-01-29T19:19:49.887+00:002018-01-29T19:19:49.887+00:00Thanks JackThanks JackNick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-41001880541634941382018-01-29T16:19:30.089+00:002018-01-29T16:19:30.089+00:00I like it, Nick. As I read the post and looked at...I like it, Nick. As I read the post and looked at the cycle, I could see a lot of places where it "breaks". I find information and apply it but don't think about the larger applicability or even share what I did with others (until they "pull" it for their own purposes). Or, as you suggest, I get overwhelmed with so many options in the Find leg that it's almost as easy to make it up myself or pick a reasonable approach at random. <br /><br />I suspect the real break is between Apply -> Problem. We see this as a linear process from when I have a problem until I solve it without a larger system need (demand?) to somehow integrate that solution into the larger system so that it is available the next time someone has a similar problem. This is one of the biggest challenges I have seen with KM approaches that don't fit into the regular way of operating in an organization. When it's these Push systems, it is so easy to consider that a side process to my main job of getting stuf done. jackvinsonhttps://www.blogger.com/profile/04640729671070784516noreply@blogger.com