tag:blogger.com,1999:blog-7585040184982733654.post1918289259716136276..comments2024-02-06T11:25:04.090+00:00Comments on Knoco stories: The failure to embed KMNick Miltonhttp://www.blogger.com/profile/02413967879826601863noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-7585040184982733654.post-68512645493728149192010-07-07T18:29:23.208+01:002010-07-07T18:29:23.208+01:00Thanks Dan
You are one of the examples I always g...Thanks Dan<br /><br />You are one of the examples I always give of KM success!Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-88564602968172362842010-07-07T17:24:43.743+01:002010-07-07T17:24:43.743+01:00Nick, I also agree strongly. We get the most trac...Nick, I also agree strongly. We get the most traction by mapping KM behaviors to business expectations and results. That what we remain focused on even after 6 years of working this hard at ConocoPhillips. I also saw you posted a comment to Nancy Dixon's latest blog. She talked about Joint Sensemaking, Cognitive Diversity, and Organizational Transparency. Those get at some of the key behaviors that help capture and retain critical knowledge. And they are also key signs that embedding is happening. DanAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-51442519898532664412010-07-05T19:48:07.380+01:002010-07-05T19:48:07.380+01:00Thanks Rick - I must admit I hadn't thought of...Thanks Rick - I must admit I hadn't thought of the spillover of KM from work to home, in the same way that safety management spilled over.<br /><br />In some ways, in the west, our education system mitigates against KM. We see using other people's work as "cheating". In our exams, we have to come up with the answers ourselves. Knowledge is seen as a personal thing. Then we get to work, and the KM people say "No, knowledge is communal, its OK to use other people's answers".Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-26236676038288583632010-07-05T17:45:06.753+01:002010-07-05T17:45:06.753+01:00I couldn't agree more, Nick, and I'd like ...I couldn't agree more, Nick, and I'd like to add a component I think may strengthen the safety analogy. In my experience at a very successful aerospace company, safety was shown to be important not only as a corporate initiative, but also as a personal one - directly related to quality of life . . . at home. Once people started seeing the value of "living" safely (not merely at work, but in everything they did) it became firmly embedded in the overall culture of the enterprise.<br /><br />Similarly, I think it might be useful to show how valuable KM is in every aspect of our lives. Stephen has made this clear, as has David Snowden, in his writings about story and the pivotal role it has played in our cultural evolution. We've often used the notes on the refrigerator concept of KM as a home-based application. Perhaps we need to think more about how to relate KM to everything we all do, as well as embedding it in our concept of how we need to work successfully.Anonymousnoreply@blogger.com