tag:blogger.com,1999:blog-7585040184982733654.post1822713438413782917..comments2024-03-20T11:13:46.071+00:00Comments on Knoco stories: What is a Lesson Learned?Nick Miltonhttp://www.blogger.com/profile/02413967879826601863noreply@blogger.comBlogger14125tag:blogger.com,1999:blog-7585040184982733654.post-50278129357855231832014-05-05T17:57:07.789+01:002014-05-05T17:57:07.789+01:00I agree totally with the article.But in the real w...I agree totally with the article.But in the real world there are givens, assumptions etc that we work with each and every day. We assume that the effort will have adequate/sufficient communications, resources, budget, time... The reality is that more often than not especially in the area of dedicated resources this is not the case, something occurs and our originally dedicated resource for a specified amount of time is not so dedicated. Regarding the communication aspect, it may not a lack of communication it might well be misguided communication, i.e., the right communication targeted to the wrong audience. I've seen it a thousand times as we progress through the process we touch base to address/document lessons learned. Basically everything that appears on the white board could very well apply to most projects. It is really of matter of learning the lessons, institutionalizing the learnings, but all too often most organizations just move on to 'rediscover' the same lessons learned in subsequent projects.LessonsLearnedhttps://www.blogger.com/profile/11673813120699709726noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-70705439327840678362013-11-07T10:08:06.749+00:002013-11-07T10:08:06.749+00:00Stumbled across this blog which expresses exactly ...Stumbled across this blog which expresses exactly what i have been trying to say for a while - so thank you! And I absolutely agree with the definition. I got a bit frustrated when reflection processes in one organisation i worked with kept identifying the same "lessons learned". For example, the truism that working in partnership requires good communication. I wasn't very popular when I pointed out that this is a lesson that has already been widely identified but that the team had failed to learn. Catherine Fisherhttps://www.blogger.com/profile/05524168180345300042noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-67281727263038464202012-08-04T13:58:55.424+01:002012-08-04T13:58:55.424+01:00I agree Simon, you are right that in fact ANY chan...I agree Simon, you are right that in fact ANY change driven by experience is a lesson learned. That lesson can be embedded in many forms - behaviour, process, structure, equipment etc etc.Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-13792072230308240202012-08-04T03:09:32.149+01:002012-08-04T03:09:32.149+01:00Nick
I don't agree with your definition but y...Nick<br /><br />I don't agree with your definition but your discussion getting to that point was really useful. I think that you are artificially constraining the process in proposing a definition that is limited to "...change in personal or operational behaviour...". I think that you were closer to the mark in your paragraph 5 where you include a broader range of change. Surely a lesson can be implemented by changing, for example, an item of equipment which, while still being a change, might actually reinforce current/extant behaviours that might have been adversely affected e.g. work-arounds, etc by equipment that was in some way unsuitable for the task at hand?<br /><br />SimonAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-78672232498811244292012-08-04T03:02:36.107+01:002012-08-04T03:02:36.107+01:00Nalin, I am working in this area as well. I think ...Nalin, I am working in this area as well. I think that one reason that some organisations are slow to or maybe unable to change is because they lack a strong enough catalyst or driver to change. In the book I am collaborating on at the moment, I have noted that two of the biggest drivers of change are 'blood and treasure'. If an organisation or an individual is hurting them they are far more motivated to change. A number of large corporates probably fall into this category.<br /><br />SimonAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-20636575962792185392012-07-23T10:23:16.121+01:002012-07-23T10:23:16.121+01:00Nalin, is your dissertation now available?Nalin, is your dissertation now available?Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-36108120362819858502012-03-05T09:57:31.438+00:002012-03-05T09:57:31.438+00:00your cynicism is very cynical, one would even say ...your cynicism is very cynical, one would even say cyncically so, unfortunately not necessarily wrongAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-18505875951175456622012-01-25T12:31:16.401+00:002012-01-25T12:31:16.401+00:00I would like to add to Nicks response. Nalin's...I would like to add to Nicks response. Nalin's question.. "Why do organizations CONSISTENTLY fail to learn the lesson?" Two other contributing factors in my opinion are attitude and culture. Organizations based in certain parts of the world "where majority of individuals or employees have a certain cultural orientation and attitude to work" are capable of learning the lessons much easier and faster than others elsewhere. This definitely can be a good area to research on... "the contribution of culture and attitude to learning the lesson.. or?.." Documenting and storing in most cases is a well thought strategy. <br />P.M.P.Mnoreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-29035708994012410432011-12-30T10:34:53.487+00:002011-12-30T10:34:53.487+00:00Generally because nothing changes as a result of t...Generally because nothing changes as a result of the "lesson". They have not taken step 5 above. The lesson is too often just documented and stored, and nothing changes.<br /><br />See my book "the lessons learned handbook" for a full exposition.<br /><br />I would very much appreciate seeing a copy of your dissertaion, if it is finiahsed!Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-92207412012529172272011-12-30T06:29:51.631+00:002011-12-30T06:29:51.631+00:00Nick,
I like your views on 'Long Tail of Exper...Nick,<br />I like your views on 'Long Tail of Experience' and 'Lessons Learnt'. My doctoral dissertation is on related field - Business Disruptions and Lessons Learnt. One questions: Why do organizations consistently fail to learn the lesson? NalinNalin Wijetillekehttps://www.blogger.com/profile/15822434506109391989noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-32786099784661922592011-12-30T06:26:04.729+00:002011-12-30T06:26:04.729+00:00Nick, I like your article on 'Long Tail of Exp...Nick, I like your article on 'Long Tail of Experience' and 'Lessons Learnt'.My doctoral research is on Business Disruptions and Learning the Lessons". One question: Why organizations consistently fail to learn the lesson? NalinNalin Wijetillekehttps://www.blogger.com/profile/15822434506109391989noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-70233197517208809062011-12-29T13:23:33.801+00:002011-12-29T13:23:33.801+00:00Hi Nick and Moria, I am with you both.
Just found...Hi Nick and Moria, I am with you both.<br /><br />Just found this post. I plan on continuing the research here. <br />http://www.invictaprojects.com.au/pmlessonslearnedblog/Stephen Duffieldhttp://www.invictaprojects.com.au/pmlessonslearnedblog/noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-33030565197693591062009-05-12T16:40:00.000+01:002009-05-12T16:40:00.000+01:00Thanks Moria
I would be most interested in the re...Thanks Moria<br /><br />I would be most interested in the results of your Doctorial research, when you are ready to share themNick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-24306800447953707202009-05-12T15:22:00.000+01:002009-05-12T15:22:00.000+01:00WOW ! I do agree with most insights.
My Doctorial ...WOW ! I do agree with most insights.<br />My Doctorial research (now in progress) is on Learning from lessons and from experience.<br />a. Lessons may be recomendations- not only yes / no's.<br />b. Experience is also a source. I speak about lessons as the results of active debriefing, and experiences, as drived by experiencing (by doing the job, also if no active session took place).<br />c. Learning indeed is not guaranteed. It requires change in behavior/ performance.That is why a full life cycle of handling the lessons is the right way to achieve the shift in performance, i.e. in order to turn the lesson into a lesson learned.<br /><br />Moria Levy<br />moria@kmrom.com<br />http://www.kmrom.com/Site-En/Custom/Site-en/Homepage/Homepage.aspxMoria Levyhttp://www.kmrom.comnoreply@blogger.com