tag:blogger.com,1999:blog-7585040184982733654.post56982652866341572..comments2024-03-20T11:13:46.071+00:00Comments on Knoco stories: Why definitions of "Knowledge" should avoid the word "Information"Nick Miltonhttp://www.blogger.com/profile/02413967879826601863noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-7585040184982733654.post-24942395242243291092014-02-22T14:05:44.984+00:002014-02-22T14:05:44.984+00:00Thanks for the reply Nick. That's a great art...Thanks for the reply Nick. That's a great article, it should be required reading for all English speaking KMs!Anonymoushttps://www.blogger.com/profile/01027408610554024360noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-58834350384055482942014-02-13T08:17:03.972+00:002014-02-13T08:17:03.972+00:00John, here we enter an area compounded by the defi...John, here we enter an area compounded by the deficiencies of the English Language as I explain here http://www.nickmilton.com/2011/07/knowledge-management-term-lost-in.html<br /><br />Other languages have two words; one of which means "intimate knowledge, knowledge as capability, know-how", the other means "knowledge of facts, rote knowledge, know-what". Savoir and Connaitre in French, Kennen and Wissen in Germany, Kunne and Vite in Norwegian, and so on. <br /><br />Yes, in English we class "recall of facts" as "knowledge". However the knowledge of value to an organisation is knowledge that transfers capability, which is "Know-how" ("Savoir faire" in French).<br /><br />If you focus on facts and ignore the know-how, then KM makes small gains by helping people find facts more quickly. If you address the know-how, then KM makes massive gains by increasing organisational capability.<br /><br />The point I wanted to make in the blog post is that if we use a definition of knowledge that talks only of information, then we focus only on half the meaning held in the English word. We focus on the facts not the know-how, or on the Connaitre not the Savoir, and we focus on the less valuable half. Let's not restrict ourselves that way.Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-545259020614743052014-02-12T21:33:52.257+00:002014-02-12T21:33:52.257+00:00Nick, I get your point, but do you not consider th...Nick, I get your point, but do you not consider the facts that I remember knowledge? How would you differentiate between the facts I know and the experience I remember?Anonymoushttps://www.blogger.com/profile/01027408610554024360noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-80157149397296278152014-02-11T15:55:23.618+00:002014-02-11T15:55:23.618+00:00Hi,
Have a look here: https://docs.google.com/docu...Hi,<br />Have a look here: https://docs.google.com/document/d/1DyQVw_mklKIRN8oVdhMc06KqG8vTnyVzxBirxiwdfDY/edit<br />Best, JaapAnonymoushttps://www.blogger.com/profile/05455963452308399627noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-6973185286158253172014-02-11T11:51:12.776+00:002014-02-11T11:51:12.776+00:00To understand the difference between knowledge and...To understand the difference between knowledge and information one should first appreciate the value of the individual. That’s the problem nowadays. <br />Together with the development of the Internet, we’ve lost the trust in other people’s abilities.<br />I’ve heard lately such a sentence “Dad, what you could tell me, what I couldn’t find in the Internet?”<br />Such a person is unable to understand the value of what other people could know.<br />He doesn’t simply understand what “knowledge” means. He believes only in written (or rather displayed) information. Displaying is a kind of authorization of a value. Spoken words have no authorization.<br />As a consequence is that the understanding of what the knowledge really means is more difficult that understanding of differential calculus.<br />And I’m afraid, it’s a rule today. Can it be fixed? I don’t know.<br />KM tries to rebuild what we, as a society have lost, and I really admire its work, but it’s more than Sisyphus work. However I trust this is feasible.<br />Thanks for this article, Nick. It made me think.<br />Anonymoushttps://www.blogger.com/profile/16351543094604344478noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-89035316575023614802014-02-11T10:06:14.989+00:002014-02-11T10:06:14.989+00:00Great post! Will never use the word information in...Great post! Will never use the word information in my defination of KM.Anonymoushttps://www.blogger.com/profile/03714410882747462220noreply@blogger.com