tag:blogger.com,1999:blog-7585040184982733654.post468753292934612883..comments2024-03-20T11:13:46.071+00:00Comments on Knoco stories: Expertise location, and the long tail of experienceNick Miltonhttp://www.blogger.com/profile/02413967879826601863noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-7585040184982733654.post-90538870750707724122011-11-23T16:11:18.835+00:002011-11-23T16:11:18.835+00:00Thanks Rob
Personally I think you may need 2 syst...Thanks Rob<br /><br />Personally I think you may need 2 systems; one for the short head, and one for the long tail. <br /><br />Or to borrow a phrase from the TV, one to "phone a friend" and one to "ask the audience"<br /><br />http://www.nickmilton.com/2009/12/ask-audience-phone-friend_21.htmlNick Miltonhttp://www.nickmilton.comnoreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-15787037438057078492011-11-23T14:56:20.376+00:002011-11-23T14:56:20.376+00:00Thanks for another great post. I, too, have witnes...Thanks for another great post. I, too, have witnessed the terms "expert" and "expertise" and "experience" used interchangably, which is wrong, and I agree with your comments on this. And while I agree that experience doesn't guarantee expertise, it certainly helps, no? As a proxy for finding "who knows what", experience measured in some practical, meaningful way isn't a bad start. <br /><br />In a previous post you quoted "An expert is a person who has made all the mistakes that can be made in a very narrow field." While it's true that you shouldn't simply devalue or exclude the long tail, I think cumulative years of real-world experience within an individual trumps cumulative years of experience in a crowd when it comes to finding true expertise. <br /><br />Then again, I'd love to see a better system or process that leverages the tacit "wisdom of crowds" rather than just the self-proclaimed wisdom of the individual that many expert systems produce.Rob Sacconenoreply@blogger.com