tag:blogger.com,1999:blog-7585040184982733654.post2562639543776300638..comments2009-09-19T13:11:30.487+01:00Nick Miltonhttps://profiles.google.com/118196274915862044355noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7585040184982733654.post-17795349103206303902009-09-19T13:11:30.487+01:002009-09-19T13:11:30.487+01:00"What exactly does knowledge management accomplish? Does KM add anything? Is it a distinct discipline or just information management with a fancy title"? Nick has this correct. The bottom line is that KM approaches, methodologies, and techniques assist PEOPLE in connecting to information in their context within a framework consistent with the culture and needs of the organization. There is so much information out there that there needs to be a process to ensure that what one needs to know in the context they need to know it is exposed, and conversely that there is a process/culture to expose what I know to those who should know but do not. KM is attitudinal; both from an individual and organizational perspective. Nick summed it up nicely "Also the goal of KM is not "improved knowledge and innovation" - it's improved decision making and performance."Art Schlusselhttp://artschlussel.wordpress.com/noreply@blogger.com