tag:blogger.com,1999:blog-7585040184982733654.post1096204896570895835..comments2024-03-20T11:13:46.071+00:00Comments on Knoco stories: KM should focus on know-howNick Miltonhttp://www.blogger.com/profile/02413967879826601863noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-7585040184982733654.post-19484851327583400902014-07-23T06:50:23.091+01:002014-07-23T06:50:23.091+01:00Nick, John - Thanks.
John - I agree on the value ...Nick, John - Thanks.<br /><br />John - I agree on the value of human to human interaction. However, since tacit knowledge is largely pre-linguistic, KM techniques aimed at the transfer of tacit knowledge should IMO be focused on direct involvement for prolonged periods of time. What we see in Nick's examples above, is that the majority of them, in practice, rely on language. This is a methodological shortcoming.<br /><br />I can recommend the following article, which I found last night and read this morning, on KM and epistemology:<br /><br />http://www.tlainc.com/articl49.htm Luchttps://www.blogger.com/profile/10398983599654912304noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-49065916166285639222014-07-22T11:41:31.288+01:002014-07-22T11:41:31.288+01:00Luc, In theory I agree with you. In my ideal organ...Luc, In theory I agree with you. In my ideal organization all knowledge and information related activities and systems would fall under the CKO, because all of those things contribute to knowledge sharing and creation in an organization. The trouble is, this rarely works. Most of those tasks are being performed already and 30 years of trying has proved that such a broad definition of KM is too much change for most any organization. <br /><br />Meanwhile there is this gap, the effective capture of tacit knowledge. We're pretty good at capturing the facts on paper or in systems, but the experiences, the "How it really worked." comes from human to human interaction. I'm a believer in choosing your battles, and this is where KM can avoid direct resistance from the IT guys, while making a huge impact on most organizations. Maybe in time we'll take over all those supporting roles too, if we still think we need to, but for now I'm happy when I can make a difference in a lane that others have neglected.Anonymoushttps://www.blogger.com/profile/01027408610554024360noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-22942868579704098192014-07-22T10:51:31.456+01:002014-07-22T10:51:31.456+01:00Fair enough Luc, you are right, it's never an ...Fair enough Luc, you are right, it's never an "either or". <br /><br />However know-how is how KM adds value and should always be a (if not the) primary focus of your KM program.Nick Miltonhttps://www.blogger.com/profile/02413967879826601863noreply@blogger.comtag:blogger.com,1999:blog-7585040184982733654.post-59341777277179422522014-07-22T10:13:34.192+01:002014-07-22T10:13:34.192+01:00I respectfully disagree with the gist of this arti...I respectfully disagree with the gist of this article. In my opinion, KM should focus on knowledge, rather than an arbitrary subset of it. As we can learn from the field of epistemology, there's a lot that can be said about it.Luchttps://www.blogger.com/profile/10398983599654912304noreply@blogger.com